Installation
How to install your eSIM without mistakes: 6 tips
14 October 2026 · 4 min read
- Install it on stable WiFi, not on mobile data
- Scan the QR code only once; each code works one time
- Don’t delete the eSIM from your phone after installing it
- Before you travel, keep ‘Cellular Data’ off for the eSIM
- When you arrive, turn on ‘Data Roaming’ only for the eSIM line
- Restart your phone if there is no signal after a few minutes
If you run into a problem, see the troubleshooting page or write to us with your order number.